EU law requires it. Fourteen days to change your mind, no reason needed, full stop. It's not a favor, it's a right, and it exists because buying furniture online is a genuine leap of faith: you can't sit on it first, can't run a hand along the grain, can't check if the low profile actually reads as low once it's under your own TV.
We could have stopped there. Most stores outside the EU do. Legally, once you're ordering from the United States or Canada, there's no requirement to offer the same window. Some sell you the stand as-is, all sales final, and let the product photos do the convincing.
Why we didn't stop there
Because the leap of faith is the same one, wherever you live. A TV stand looks different in a showroom light than it does in your living room at 7pm with the lamp on. The measurements can be exactly right and the thing can still just not feel right, and that has nothing to do with which country's law happens to apply to you.
So the same 14 days apply everywhere we ship: Estonia, the rest of the European Union, the United States, Canada. Same window, same simple process, same lack of a form asking why. You cover the cost of sending it back, we handle the rest.
What this isn't
It isn't a guarantee against ever being disappointed with furniture; nothing is. It's a guarantee that if you are, it isn't the end of the conversation. Full details, including what "in the condition necessary to establish its nature" actually means in practice, are in our Refund Policy.
