Questions, answered.

We ship to most countries in the European Union, plus the United Kingdom, Norway, Switzerland, Australia, New Zealand, Singapore, Hong Kong, the United States, and Canada.

Other regions are not open yet.

Shipping to Germany and Austria is a flat 9.90 EUR. Shipping to the rest of the European Union and the United Kingdom is a flat 14.90 EUR. Shipping to Norway, Switzerland, Australia, New Zealand, Singapore and Hong Kong is a flat 35 EUR, and to the United States and Canada a flat 35 EUR. All rates are shown in your local currency and calculated at checkout.

Orders go out via FedEx Express and typically arrive within a few business days of dispatch. Larger pieces are delivered curbside or to the threshold of your address.

Within the EU, the price at checkout includes VAT for the destination country.

Outside the EU, you are responsible for any import duties, taxes, or customs clearance your country requires. Those are not collected by us.

Once your order ships, you receive tracking by email.

Tracking can take a short while to appear after the parcel leaves us.

Email vislund@gmail.com with photos of the damage as soon as you notice it.

We will arrange a replacement or refund.

Email vislund@gmail.com with your order number and what is missing.

We will send the part.

Email vislund@gmail.com as soon as you can. If the order has not left us yet, we can usually cancel it. Once the carrier has collected the parcel, we cannot pull it back.

You can refuse delivery so it returns to us, and we refund after it arrives, less any carrier handling fees that apply after dispatch.

Your order confirmation email includes the receipt.

If you need a formal invoice for your records, email vislund@gmail.com with your order number and we will send one.

Almost certainly. It takes VESA patterns from 200x100 up to 600x400mm, which covers most TVs between 42 and 75 inches.

Look at the four bolt holes on the back of your screen, measure the gap, and compare.

EASEL is the hardwood stand: walnut on black steel, or beech on white steel. It stays put. It takes most TVs from 42 to 75 inches (VESA 200x100 to 600x400mm).

STUDIO is the steel stand on locking casters, for 55 to 70 inch screens (VESA 100x100 to 400x400mm). Choose STUDIO if you want to roll the screen. Choose EASEL if you want wood, and a stand that stays where you put it.

The stand height is fixed. The screen sits where its VESA holes meet the rails. A TV with holes near the centre of the back will sit differently from one with holes higher up.

You cannot raise or lower the stand itself. If you need a screen that moves, that is STUDIO, not EASEL.

Yes, if that Frame is VESA-compatible and between 42 and 75 inches, with a hole pattern from 200x100 to 600x400mm. The 32 inch Frame is not VESA, and it is outside our size range.

The One Connect box sits in the open space behind the screen. There is no separate box mount.

VESA is the pattern of four screw holes on the back of your TV, measured in millimetres (for example 400x400). You will find it in the TV manual, on the manufacturer site, or by measuring the hole spacing yourself.

Our stand accepts 200x100 through 600x400mm.

If your TV's VESA pattern falls outside 200x100 to 600x400mm, it will not mount on a Vislund stand. Check the TV specs before ordering.

The 14-day right of withdrawal still applies if it does not fit after delivery.

Yes, if the curved TV uses a standard flat VESA plate in that size range.

The curve of the screen does not change how the bracket mounts to the stand.

Two long brass M screws ship in the box for VESA attachment.

The screws already on your TV may also fit, if they match your TV's own threading.

Yes. Every product page carries a 3D model you can open in AR on a phone or tablet.

Stand it against your own wall, next to your own TV, and see how it sits before you order anything.

Walnut sits on painted black steel. Beech sits on painted white steel.

Solid hardwood legs, no veneers, no plastic.

No two boards are identical. Grain, tone, and small marks vary, and screens show colour differently.

That is solid hardwood, not a printed veneer, so the piece you receive will be in the same family as the photos without being a clone of them.

The stand is built low and wide, with weight in the steel base, so it is harder to rock than a tall, narrow unit.

That does not replace the anti-tip strap that came with your TV. Use it. Secure the TV per the TV maker's instructions. We do not sell that strap, and a stable stand is not the same job as anchoring the screen.

The stand is rated for TVs up to 32kg (71 lbs), which covers nearly every television in the 42 to 75 inch range we support.

Solid hardwood legs on a steel base do not flex, and nothing here is hollow.

Room for devices that plug into the TV: an Apple TV, a set-top box, a games console.

Open space behind the screen, not a closed cabinet.

Not yet. There is no soundbar mount on the current design.

We are working on a clean way to add one.

You tidy more than you hide: fewer devices, one bundle down a back leg, a short run to the wall.

We wrote a short guide on this in the Journal: How to Hide TV Cables on an Open Stand.

No. EASEL is a still stand.

Only STUDIO has locking casters, and those wheels are part of that product, not an add-on for EASEL.

A little, and not much.

One 4mm hex key, included in the box, handles every joint. No glue, no separate hardware run, no forty step diagram.

Most people finish in under half an hour.

One hex key, every joint the same size, tools in the box.

Dust with a soft, dry cloth, or wipe with a barely damp one if needed.

No oiling or waxing. Keep harsh cleaners and standing water off both surfaces.

You have 14 days from delivery, no reason needed, wherever you ordered from. We would rather it stayed, but a stand you keep out of politeness is no use to anyone.

You cover the direct cost of return. Full details are in our Refund Policy.

Yes. You can assemble it and try it in the room. That is what the 14-day return is for.

If you already know it is the wrong stand, do not assemble it. You cover the direct cost of return, as set out in the Refund Policy.

A lifetime structural warranty, for the original buyer, on manufacturing and material defects that affect stability and construction. Lifetime, not five years with an asterisk.

Finish wear, scratches, and misuse are not covered. Wood marks and steel gets scuffed, and that is the furniture ageing rather than failing. Full terms are on the Warranty page.